Head Office
0151 707 3222London Office
0203 906 8641Manchester Office
0161 751 2361Crawley Office
0845 200 2542All planned preventative maintenance customers benefit from a dedicated, reactive callout service that is available 24 hours a day, 365 days a year.
Our service desk co-ordinators are trained to provide rapid, informed advice. Our team of mobile engineers is ready to respond to callouts 24/7.
Reports are generated on a monthly basis to provide up-to-date statistics on our performance in relation to KPIs and SLAs.
We use the very latest in computer-aided facilities management (CAFM) technology, Concept EVOLUTION, to drive our performance.
We harness data from across customer sites, using automated monitoring to track the performance of critical items of plant and equipment. We monitor, diagnose and rectify issues before they become a problem, triggering immediate measures to avoid full building or equipment failures.
