About Us

We are one of the UK’s leading family-owned and operated engineering and services businesses, delivering outstanding projects throughout the built environment for valued customers across the UK.

Established in 1948, we have a proud heritage and a proven track record of achievement.

Our business has gone from strength to strength. While we have changed significantly over the years, our enduring focus has been to achieve outstanding levels of performance and customer satisfaction. This is underpinned by our values of teamwork, honesty, excellence and people.

Our group of companies offer Engineering, Fire & Security and Maintenance Services solutions. We are headquartered in Liverpool, with offices in London, Manchester and Crawley, and have over 1,000 employees and supply chain partners working across the UK.

Our success has been built on a continuing focus on developing trusted relationships by being honest, providing superior service and quality, and always delivering.

Our customers always come first. From the outset, we make sure we truly understand the purpose of a project and develop innovative solutions that are tailored exactly to a customer’s needs. We provide advice, technical expertise and support from design through to post-completion – a coherent approach that our clients love.

Our Philosophy, Vision and Purpose

Our Philosophy, Vision and Purpose

Our Philosophy

Today, our founder’s words remain the cornerstone of the HE Simm Group. As a result, our customers return, our colleagues stay and our solutions succeed.

Our Vision

To be the best engineering and services business in the industry by delivering an exceptional customer experience.

Our Purpose

Together, we can create a sustainable business that has a reputation for being the best, for the benefit of future generations.

Our Business at a Glance

Our Business at a Glance

Four key elements underpin every aspect of our work at the HE Simm Group.

  1. Our strategic intent is our ambition and it drives change to help us stay ahead of the competition.
  2. Our business model allows us to deliver value at each stage of a project.
  3. Our competitive advantage gives us market leadership.
  4. Our 2025 outcomes provide purpose and direction.

1

Our Strategic Intent

• To achieve our revenue targets with a sustainable operating margin
• 20% of Group revenue to come from the Integrated Services Division
• To increase our market share in London, the North West and other target regions
• To balance our business by launching new businesses
• To reduce risk and drive efficiency and productivity
• To become a leader in sustainability

2

Our Business Model

Advise – engaging earlier in the project life cycle to provide our customers with upfront cost, design and engineering advice across all sectors
Design – design for manufacture using state-of-the-art digital design, simulation and 3D modelling, involving the client at every stage
Manufacture – our offsite facility provides packaged plantrooms, plant skids, MEP utility cupboards, pre-assembly pipework, and MEP laterals and risers for our projects and key external customers
Deliver – our engineering expertise across the group, supported by our scale and balance sheet, allows us to deliver complex and large-scale projects
Maintain – our Maintenance Services business provides compliance services, reactive and preventative maintenance services, helpdesk and special project works

3

Our Competitive Advantage

Culture – a winning culture, where people feel valued and empowered to go the extra mile for our customers
Integrated model – ability to deliver quality and innovative solutions to any stage of a project lifecycle, providing added value and savings to the customer
Customer focus – our business model works best when we partner with our customers to understand their needs. To achieve this, all areas of the business have a customer-centric approach
Reputation – over 70 years of performance has given us a reputation for delivering outstanding levels of service and quality, and always meeting our customers’ needs
National coverage – we cover the whole of the mainland UK for our customers

4

Our 2025 Outcomes

Our financial strength – we will be delivering our revenue targets, with a sustainable operating margin
Our customers – we will be geographically and operationally diverse, delivering the best customer experience in the industry
Our operational excellence – we will be operating at lower costs and delivering our projects and services faster, better and greener
Our people – we will be attracting, developing and retaining the best people and subcontract talent to ensure we have the right capability across the organisation to deliver results